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Big Data: Big Brother Business on Steroids?
(Big Data Part 1 looked at Big Data’s potential impact on political campaigns.)
Welcome to the world of Big Data, that tsunami of information flowing through the Internet from billions upon billions of handheld devices and machines like coffee makers or on-board automobile navigation systems.
Every time we use the Internet to search the web or a cell phone to text or make a call, we contribute to the Big Data deluge.
In an echo of the Internet boom of the late 1990s, companies like Alteryx, mentioned in the first part of this series, are springing up like flowers after a desert rain.
This prompts huge questions with no immediate answers. Will Big Data yield another economic boom like the Internet at the end of the 1990s? Is Big Data a big step toward the end of privacy?
Big Data ultimately will make available information that heretofore was impossible to capture, analyze, or exploit. We know Big Data is hot when a report presented at the World Economic Forum in Davos, Switzerland early in 2012 reclassified data as an asset like gold or oil.
Should not businesses that benefit from the data the rest of us generate compensate us in some way for it? Let’s not hold our breaths waiting for that to happen. So much for being paid a pittance to participate in focus groups or surveys. Big Data may well render these marketing practices moot.
Right now, most of the prognosticating is done by companies that want to sell big data-related services. But since Big Data is all about the numbers, and big business cleaves to numbers like a drunkard hugs his hooch, it won’t be long until these glowing forecasts morph into something more concrete.
And while it may usher in better economic times, Big Data also has the potential to bring Big Brother to life to an extent not even imagined in George Orwell’s worst totalitarian nightmares.
One seemingly mundane Big Data example is a high-end coffee brewer in a kitchen that connects via the Internet to its manufacturer’s servers. Every time its owners turn it on, and even in between brew cycles, the coffee maker sends information back to its manufacturer, which knows exactly how many times the owners use it.
Perhaps the manufacturer is tracking when critical components wear out, prompting the owner to replace the device. The manufacturer could e-mail the owner a discount coupon as an enticement to purchase the same brand. As Big Data collection and analysis grows more sophisticated, the manufacturer may even determine what kind of coffee the machine regularly serves up.
Is any of the preceding really any of the manufacturer’s business? The implications for whatever shreds of privacy remain are unnerving.
Maybe over-the-shoulder coffee pot snooping is benign, but consider rental cars. These vehicles already come equipped with black boxes that track how fast and where customers drive their rental vehicles. All of this digital driving information (Big Data) transmits back to the rental company’s hard drives, where it remains available for the rental company to use against individuals who speed or get into accidents while driving its cars or trucks.
In most of these actual or predicted scenarios, the Big Data flow is one way only. Customers certainly do not have the same inside track on the rental car company’s behavior, such as whether it tends to rent out recalled vehicles or skimps on maintenance.
This kind of Big Data-based information imbalance aids and abets abuse of power by putting customers in an even more unequal position than they already are against big businesses with access to far more money and resources.
As another example of Big Data-enabled spying, one auto insurance company dangles the promise of lower rates to lure new and current customers into sharing actual driving behavior. This is so much more revealing than a mere check of the public records for any traffic-related offenses.
The company gives them a device that taps into their car’s onboard processor, records everything, such as speed and location, and transmits it to the insurance company. This information can be matched quickly to legal driving speeds to find out whether or not the insurance candidate routinely speeds.
Big data equals Big Brother Business peering into potentially the most intimate details of our lives. The U.S. Constitution does not ban corporate intrusion the way it does the government, but perhaps it should.
Big Data is one of the hottest topics right now both in the telecommunications and the IT industries. There is excited chatter about how Big Data eventually will bring about the ultimate interconnection of people and machines, yielding some great new dawn. This all sounds about as appealing as the Borg out of Star Trek—The Next Generation. Do we really want to mind meld with our coffee makers?
On the other hand, given the inane blather that routinely passes for public discourse these days, maybe the coffee pot has decent insights.
(Under the byline C.L. Talmadge, Candace writes and publishes fiction that explores what happen when politics, passion, and piety collide. More on her series at www.greenstoneofhealing.c…. Follow her on Twitter @StoneScribe)
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Reynardine
Nov. 18th, 2012 at 5:34 pm
Dammit, if my coffee pot is spying on me, I might just make it drink boiling water.
Michael Feldt
Nov. 18th, 2012 at 6:19 pm
A while back, I saw an interview with the engineer who developed the first mobile phone, I think in the late 70′s. At the end of the interview, he said, “In the future, there will be no privacy.”
A Walkaway
Nov. 18th, 2012 at 6:54 pm
I predict a boom in portable GPS jammers and so on. Maybe even cell jammers. (They can track you via cell phone signals too, although with far less precision.)
We need to pass a law banning the US Government from collecting information like that unless they have a warrant with reasonable cause and specific information sought. Indeed, it should be made unlawful for corporations too.
To hell with their damned profits.
Funny thing… almost all cell phones have GPS chips in them, but in many cases they won’t allow the owner to access that function. It’s for their and government use only is the explanation I’ve gotten when I tried to use such a chip for my own purposes (having a functioning GPS can be handy!). If a phone has such a device, it should be the right of the owner to access that feature because the owner BOUGHT the phone. Oh, and you can’t disable that service, although you can turn it off for your own use.
You CAN jam the GPS locator beacon, but that takes a special transmitter (pretty easy to do, actually).
Shiva (Moderator)
Nov. 18th, 2012 at 8:40 pm
over 5 years ago refrigerators were sold that could send data back to the manufacturer on how cold it was, how much stuff was in it, how hot the motor was and do fault predictions. As you noted they could conceivably email you that you have a problem in the cold department
Our doors are wired to security companys who can assimilate more data then we know. Your phone tracks you minute by minute. I shut off my GPS signal when I travel and turn it on when Im 400 miles from home, hoping the poor guy assigned to me has a fit.
Data will be huge and while it could be to our favor, wont be. Soon your congressman can reply to you he wont support you cause your a dem
A Walkaway
Nov. 18th, 2012 at 11:28 pm
(Laugh) I looked into the GPS mess back when I was fighting with my provider regarding accessing the data. You could turn off your OWN access to the data, but it still would (on a simple command) spit out the location to law enforcement or any government agency. There was no way to turn it off. I wasn’t a happy camper at all to learn that.
Maybe that’s changed, but you literally have to hack the phone to switch it off/on.
(Also, many tablets – even those who say they don’t have GPS, have a GPS capable chip in them. It’s bundled with wireless and bluetooth in a single chip these days, along with the ability to send and receive some sort of FM signal.)
Forrest Franks
Nov. 18th, 2012 at 8:48 pm
I believe that they collect data on us, we should have access to data on them.
Jose Martinez MSQR
Nov. 19th, 2012 at 12:52 am
The scary part is we are painted paranoid for wanting to demand our constitutional right to privacy.