How MSNBC Turned Keith Olbermann’s Viewers into an Angry Angry Mob
After hearing from the masses of disgruntled Keith Olbermann fans, the general consensus is that MSNBC overreacted by suspending Olbermann for making political contributions, but a bigger problem for the network is that by announcing that his suspension is indefinite MSNBC freaked out their own viewers. MSNBC has mishandled this and created a massive PR headache for itself.
